Location: Nairobi

Applications for this position are now closed

We are seeking to recruit highly ambitious candidates to fill in the following positions;


Job Summary

The overall purpose of this job is to supervise daily operations and provide integrated technical advice to clients on Human Resources Solutions Services in line with established guidelines.


Main Responsibilities of Job

  • Understand the client’s business and maintain good client service in line with established guidelines;
  • Understand sensitivity of client engagements and maintains client confidentiality in line with set policies;
  • Identify opportunities and recommend additional services that could benefit clients;
  • Develop a good understanding of breadth of firms service offerings outside of personal area of practice;
  • Demonstrate personal actions and behaviours within and outside the workplace reflecting own reputation and the firm’s brand;
  • Create awareness of the Human Resources Solutions Services offerings;
  • Attend to all internal/ external correspondence/ queries in a timely manner;
  • Knowledge on the Employment Act and Labour laws;
  • Lead Human Resources Solutions engagements including Recruitment & Selection, Job analysis, Job evaluation, Organization Structure Review, HR Audit Salary Survey, Performance management, HR Audit and Work load analysis;
  • Handle end to end contracting process as and when required;
  • Prepare and make presentations to clients during the meetings;
  • Prepare and handle kick off and close out meetings with the clients;
  • Develop and continuously update work plan for all engagements;
  • Execute specific work streams with the team;
  • Consult with the clients directly during the assignments;
  • Prepare engagements reports;
  • Get client feedback and recommendation letter; analyse the feedback obtained and communicate to the engagement service line head accordingly;
  • Review proposals to ensure Terms of Reference has been responded to accordingly;
  • Ensure timely billing and debt collection for all engagements;
  • Develop working tools and provide technical expertise on Human Resources Solutions assignments;
  • Respond to client inquiries in a timely manner and ensuring customer satisfaction;
  • Review associates work to ensure accuracy of data capturing and report analysis;
  • Ensure Human Resources Solutions programs and services are in compliance with established guidelines;
  • Develop methods for compiling and analzying data for reports and specials projects;
  • Complete timesheets on time in line with the policy;
  • Motivate, mentor and coach team members in order to ensure growth and development; and
  • Any other duties as assigned  to the job holder by the supervisor from time to time.

Key Skills and Qualifications:

  • Bachelor degree in Business/HR related field;
  • CHRP (K)/ Higher Diploma in HRM)
  • Have a minimum of 7 years of relevant work experience;
  • Ability to work with a team;
  • Must be able to meet the demands of an ever-changing business environment;
  • Must be a critical thinker capable of identifying and evaluating different ideas or ways of solving problems creatively;
  • Strong written and verbal communication skills
  • Time management and organizational skills;
  • Creative problem-solving and strong analytical skills;

Interested candidates are requested to forward their updated CVs to stating the subject heading as the position applied, clearly indicating their daytime telephone contacts, and addresses of three referees. Only shortlisted candidates will be contacted. Applications will be reviewed on a rolling basis.